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Editor’s Note: This is the inaugural conversation of our “Future State of” series.

Taher Behbehani, general manager and senior vice president of Samsung B2B, sits down with Wendy Aks, director of architecture and design at Enterprise Holdings to discuss what we might expect for the future of travel.

Taher Behbehani: Hi, Wendy, and thanks for speaking with me today. One of the things that surprised me most about our business at Samsung during the crisis is how people have used technology to maintain their productivity in a work-from-home environment. How has Enterprise leveraged technology to maintain its business during this challenging time?

Wendy Aks: Hi, Taher. It’s great to have the opportunity to speak with you. For Enterprise, the technology foundation we have invested in over the last several years allowed us to pivot very quickly. In a matter of weeks, we were able to mobilize our corporate workforce to be fully productive working remotely using solutions running the gamut from virtual private network (VPN) remote access to virtual desktops. We also leaned heavily into our collaboration solutions for voice and video to ensure a high level of productivity across our teams while bridging the gap in personal interaction.

Meanwhile, as an essential services provider, we have remained open to meet critical transportation and personal mobility needs. To help protect both customers and employees, we have modified our service offerings. This includes consolidating operations to centralized branches and adding curbside rentals to help promote social distancing and minimize foot traffic in our locations. Our mobile solutions have allowed us to continue to serve our customers while minimizing contact through our modified service offerings.

A big shoutout goes to our employees. They have been incredibly resilient and adaptive. Despite the challenges, we’ve been able to keep our business running, and we have seen our employees continue to come up with creative new ways to solve business problems to support our customers during this unique time.

TB: What has surprised you most about COVID’s impact on the travel industry?

WA: COVID has highlighted the importance of innovation and the need to continue to evolve our offerings to meet customers’ transportation needs. While many people temporarily stopped traveling for leisure and business, our transportation solutions remained critical for frontline responders, including healthcare professionals, emergency responders, emergency services, utilities, military and local governments.

In addition to the precautions I’ve already mentioned, we’re also working on low-touch solutions, such as Advance Check-In, which is now available at more than 100 locations — with more coming soon — and provides customers a faster, low-touch rental experience leveraging Samsung tablets in some branches to reduce customer interaction with employees.

As more and more customers begin traveling again, we want them to feel confident in our commitment to their safety and well-being.

TB: Speaking of which, how is the travel industry working to rebuild consumers’ confidence to travel again, and how is technology playing a role in that?

WA: The safety and well-being of our customers and employees remains our top priority. For many, renting a car may be the form of transportation that feels most comfortable when they’re ready to begin traveling again. To ensure customer confidence, Enterprise has introduced our Complete Clean Pledge. We pledge to go above and beyond our already rigorous cleaning protocols, including strict sanitizing procedures to protect the health and safety of all. While we’ve always had a very formal training process in place that instructs all employees on the proper cleaning of a vehicle, employees are now being trained to implement new and more comprehensive mandates that include enhanced cleaning guidance for vehicles, shuttles and branch locations, as well as social distancing practices.

TB: As travel begins to ramp up, how will you be tapping into data to understand new trends, and is there anything you are expecting to see?

WA: We are currently leveraging and investing in multiple data sources to evolve our services to match rapidly changing customer expectations. We anticipate an increased focus on leveraging machine learning/AI/cloud/social media technologies to model customer behavior to provide enhanced contactless experiences to improve customer and employee safety. We also anticipate permanent changes in travel-related services that will require new digitized services and information exchange.

TB: The pandemic has made the idea of traveling in smaller groups a lot more appealing. Is Enterprise thinking of leaning into that trend, perhaps using technology to better coordinate that kind of travel?

WA: With so many working from home or home-schooling their children, I think we all can attest to the fact that people are anxious to return to life in the next normal, which will include the ability to travel. We continue to enhance the rental experience to enable more low-touch and self-service capabilities to assist our customers in arranging travel to their comfort level. Personally, having self-proclaimed wanderlust, I know I’m excited to get out on the road and have a nice change of scenery.

TB: This has been a great conversation. Is there anything else we haven’t touched on that you feel is important?

WA: Like Samsung, we are using technology to provide a stress-free experience for our customers and are committed to maintaining exceptional levels of service. We at Enterprise appreciate the great partnership with Samsung, which helps us provide many of these solutions to support our customers.

Stay tuned to Samsung Insights for more conversations in the future state of business series. And keep up to date with the latest announcements and insights by following Taher Behbehani on Twitter.  

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How Will Blockchain Disrupt The Digital Advertising Industry?

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What is blockchain?

Being one of the biggest buzzwords in the tech world, if not the biggest right now, blockchain is familiar to many and so, we are not going to go into too much detail on what it is.

As we know it, blockchain is a technology and a system that at its core is dependent on the idea of peer-to-peer transactions through a shared ledger of every transaction taking place, which can’t be tampered with or changed and essentially creates a ‘trustless’ system that doesn’t require a middleman to monitor and audit. The individuals on the network put value in and out of the system through a process called ‘mining’, which is basically monitoring and ensuring the records are reliable and accurate. The product of this is an ecosystem where transactions are borderless, fast and cheap.

The Trading and investing side of this is only one limited view of the blockchain world. We’re barely scratching the surface of this disruptive and possibly revolutionary technology. Think of the internet 30 years ago when we knew little about how much it can change and transform the way we do things and what value it can bring to our lives. While it may not be as transformative as the internet, many tech leaders and enthusiasts believe blockchain is going to be a game changer.

1. Privacy & Data Collection

Privacy has been a hot topic lately, especially after the latest Facebook privacy scandal and the overall general public’s lack of trust that has grown over the last few years around privacy and the way it is handled by large corporations. Is there an appetite for more privacy? And how big is that? The GDPR is a strong reflection of people’s desire for bringing back the long-lost privacy.

Many blockchain based startups are promising to bring back privacy. Amongst these, is Blockstack, which is a decentralized app network that lets you keep ownership of your data and maintain your privacy through the so-called ‘blockstack browser’. Essentially, the apps you are using on the network are ‘serverless’ meaning that your data is on your device. That’s a massive shift from the model we have today where most apps store your data including passwords on the app’s server.

A good example of how blockstack works is this Graphite docs app built on it. Graphite docs is basically an online docs app much like Google docs. Imagine you write up a word doc. On Google docs, that doc would be stored on Google’s servers. In comparison, on a Graphite doc, your document is encrypted, shareable, decentralized and Graphite never stores your identity or data.

Source: Graphite

2. Trustless Advertising Ecosystems

Source: Basic Attention Token

Fyi: Why Is It Funny When A Guy Gets Hit In The Groin?

“Tragedy is when I cut my finger,” the Mel Brooks adage goes. “Comedy is when you fall into an open sewer and die.” Or when a guy gets hit in the groin.

In real life, we don’t usually find another person’s pain so hilarious, but in performance, or even in amateur YouTube videos, it can give us a major fit of the giggles. The unique hilarity of men’s genital pain has become somewhat of a fixture in certain corners of pop culture, from MTV’s Jackass to _America’s Funniest Home Videos.

To understand why, let’s first dive into some of the broader theories of what makes us laugh. Psychologists, philosophers and humor theorists have been trying to work out why we find certain things amusing since the days of Plato and Aristotle. Humor remains a complex phenomenon, and no one theory yet has found a way to fully encapsulate and explain everything that amuses us—or at least no theory researchers can all agree on. But there are a couple of hypotheses that might apply in the case of pain-related humor:

VIOLATION

According to Peter McGraw, a psychologist and director of the University of Boulder’s Humor Research Lab, we are amused by things that upset our world in small, perhaps even imperceptible ways. His lab researches a theory that all humor results from some kind of benign violation, something that makes us subconsciously uncomfortable. “There’s something potentially negative–something wrong, threatening, unsettling, i.e. a violation–but also in some ways it seems O.K.–safe and acceptable,” he explains.

The concept of “benign violation” builds on a theory, introduced by linguist Thomas Veatch in a 1998 paper in the International Journal of Humor Research, that humor consists of incongruity between one socially acceptable element and as well as an element that violates the “subjective moral order.”

When people get injured, it’s unsettling, and something we think shouldn’t happen under normal circumstances. So we only laugh under a particular set of conditions, like if a situation seems in some way unreal or distant, or if social cues tell us it’s supposed to be comedic. For example: Try watching America’s Funniest Home Videos without the upbeat, jaunty music in the background to signal that it’s a comedic (socially acceptable) setting. It starts to look flat-out disturbing.

AGGRESSION AND SUPERIORITY THEORY

Physical assault definitely violates most society’s idea of a moral order, which perhaps explains why aggression plays some kind of role in most humor. Freud theorized that humor serves as a way to dissipate sexual or aggressive tension in a socially acceptable way. Thomas Hobbes argues in the Leviathan that laughter arises from feeling superior, and that it’s an extension of a feeling of “sudden glory” arising from recognizing someone else’s comparative defect or weakness.

While humor and laughter aren’t always intertwined (one can laugh without being amused, and find something funny without physically laughing), laughing at another’s person’s pain and humiliation can be about cutting people down to size. Or leveling the social playing field.

“Laughing at the boss, [when] students make jokes about professors–it’s always about challenging the hierarchy, but challenging them in a form of play,” explains Joseph Polimeni, a psychiatrist and associate professor at the University of Manitoba. That’s why it’s usually funnier if a pompous businessman slips on a banana peel and goes sprawling, rather than when an invalid does. This playful challenge aspect of humor might go back to primates, Polimeni theorizes–the way young chimps hit an alpha male in play, to test boundaries. There’s also some evidence that apes enjoy slapstick, too.

MISTAKEN COMMITMENTS

In Inside Jokes, Indiana University cognitive scientist Matthew Hurley and his co-authors put forward yet another theory of humor: That mirth results from realizing we’ve leapt to a wrong conclusion about the world–a “mistaken commitment” in our working memory. Nature rewards us for sniffing out inconsistencies in our worldview, they argue.

That would explain why it’s not funny when people get hurt in expected ways, like in a bar fight, but, going back to the previous example, slipping on a banana peel might be. Our automatic assumption–that the sidewalk is clear of slippery fruits–has been challenged.

PSYCHOLOGICAL DISTANCE

Psychological distance helps people distinguish between what situations seem funny and what seem terrifying or abhorrent—why accidents in movies or YouTube videos might seem comedic even when the real-life situations wouldn’t. “I think that’s part of the reason the Jackass guys getting hurt is so funny,” McGraw says. You don’t necessarily like them, so “you’re not totally on their side.”

“Slapstick is less funny if it seems too real or if the viewer feels empathy for the victim,” he and his co-authors wrote in a 2010 paper in Psychological Science.

That’s why we let our kids watch the Looney Toons beat the stuffing out of each other: Cartoon animals aren’t human. Because they’re not real to us, we don’t care that they get hurt, a notion that’s reinforced when they bounce back, as fit as ever, from deadly situations like falling off cliffs or being flattened by cars. Shows like South Park can get away with a lot more brutality in the name of humor and still be comedic, as McGraw and his co-authors wrote in a later study, because “hypotheticality can make scathing satire and brutal violence humorous.”

By the same turn, too much distance can decrease the humor of a painful situation. The more time passes after a small mishap, the less cachet it holds as a punch line, the study found. Tripping over a curb might be funny in the moment, but a year later, no one cares.

Although distance does increase the humor perceived in highly aversive situations, such as getting hit by a car, closeness increases the humor perceived in mildly aversive situations, such as stubbing a toe. Because distance reduces threat, tragedies fail to be funny when one is too close for comfort, but mishaps fail to be funny when one is too far to care.

EMOTIONAL AROUSAL

Other forces come into play, too, when we see a moment of physical humor. The brain gets its wires crossed when confronted by someone else getting hurt. As a pain-filled situation unfolds, a witness doesn’t experience the negative emotional valence that the person in pain does, but the brain still registers an emotional arousal. It can mistakenly categorize the sudden spike in emotion as positive. “[T]he arousal of the event can be misattributed to the positive emotion of mirth, intensifying it, while the negative emotional valence of pain isn’t there to interfere,” Hurley explained via email.

It might have nothing to do with finding the pain itself funny, or lacking the empathy to understand another person’s tragedy. It may be about “the way you recruit the emotional system to answer questions about the scenario,” according to Nina Strohminger, a psychologist doing post-doctoral research at Duke University’s Kenan Institute for Ethics. Perhaps the part of the brain that finds something funny just overwhelms the part that recognizes it as wrong.

“Think of it this way: You have a situation that’s a tragedy–someone falls down, there is something bad that happens–but there’s something about the situation that meets the criteria for funniness, quite independent of the fact that someone’s getting hurt,” she explains. “They make a weird facial expression or a funny sound. It’s always especially funny when an authority figure falls, like if the Pope falls. The fact that we laugh is maybe not because the person is getting hurt, but in spite of it.”

BALLSY COMEDY

So let’s get back to the task at hand: hitting dudes in the balls. It’s a kind of baffling genre of comedy–when asked, plenty of men (and women) will tell you it’s not funny at all when someone gets smacked in the groin. And yet, the crotch shot endures in comedy. There’s a Simpsons episode where Homer falls in love with a short film, “Man Gets Hit By Football.” If you can imagine, it entails a man taking a football pass straight to the groin. Homer cackles, “The ball–his groin! It works on so many levels!”

Somehow, it does. In addition to some of the overarching humor theories, there are a couple added reasons we might find this to be a particularly humorous type of pain.

“Snide references to sexuality are the very essence of humor, and have been for a long time,” says Christie Davies, a sociologist and author of the book Jokes and Targets. “It would be particularly humiliating, and partly, it would very rapidly incapacitate someone.”

Ecovacs Deebot N79S Review: Middle Of The Road

Our Verdict

The Ecovacs Deebot N79S is a more affordable robot vacuum cleaner than many, which immediately makes it attractive. While it’s got some handy elements such as a remote control and Alexa support, the overall features and performance are basic. We’d like more cleaning power, especially on carpets, and the way it navigates can easily leave areas untouched.

Getting a robot vacuum cleaner to do the hard work for you is great, but they can be really expensive. Well the Ecovacs Deebot N79S provides a more affordable option.

Price

Even the high-end Deebot Ozmo 930 is cheaper than some rivals but £549/$599 will be too much for a lot of consumers. After all, a robot vacuum isn’t capable of being your only cleaner.

At a much more reasonable £249/$299, the Deebot N79S is a more stomachable price point. You can buy it from Amazon and Best Buy.

This puts it in competition with the iLife A7 and Eufy RoboVac 30C. Check out the best robot vacuum cleaners in our chart.

Design & Build: Classic

The N79S is your quintessential robot vacuum when it comes to design. It’s like a huge ice hockey puck: flat, round and black.

It looks pretty much like the more premium Ozmo 930 but doesn’t have the traffic control tower-like addition on the top which houses sensors.

The device is easy to use with a master power switch on the side and then an Auto button accompanied with LEDs on top. The dust compartment comes out at the back, which is used as a water reservoir on the 930.

You get a docking station for the N79S to charge and the vacuum even comes with a remote control making it even easier to use. You can even hook it up to Alexa for voice activation.

Also in the box are the two rotating brushes you’ll need to attach and the main brush which sits underneath. Do bear in mind that the robot plus the dock takes up a fair bit of space so make sure you have somewhere convenient for it to live first.

Features & Performance: You suck

The N79S is a lot more basic than the Ozmo 930, hence the price difference. This robot vacuum pretty much just does normal cleaning, but can handle both carpet and hard floors.

It doesn’t have mopping or any intelligent navigation so while the 930 cleverly goes up and down your floor methodically, the N79S will just go until it finds an obstacle. It then turns and sets off again. The end result means it bounces round the room sort of aimlessly like a ball in the classic game, Breakout.

There are some other cleaning modes available though including spot clean, edge clean and max mode. Using the app you can even drive the N79S around like a remote control car, which we found was often then best way to target dirty areas but defeats the point of it doing the work for you.

Sensors do stop it falling down stairs etc and generally they work well but we were miffed when the N79S got stuck by a chair and desk when there was plenty of space for it to drive away. It just went round in circles until we physically moved it.

Generally, the cleaning performance is good but we’d like it to be better. In normal mode (not Max), the N79S will pick up loose dirt but struggles to deal with anything more embedded into carpet. This combined with the way it navigates the room means that there will be unclean areas.

We’ve also noticed the vacuum skipping and bobbling over carpet frequently despite there being nothing obvious to cause this.

Verdict

The N79S might be cheaper than the Ozmo 930 and other rivals, but there’s good reason for that. It doesn’t have the same power, attachments and extra features like the ability to mop.

For some, this will be a perfectly good amount of sacrifice in order to afford one in the first place. Just bear in mind that it’s generally basic on the whole so don’t expect immaculately clean floors.

You can make good use of the remote, app and Alexa support to get the most out of it so it’s still a good choice.

Specs Ecovacs Deebot N79S: Specs

2x Side brushes

1x Main brush

Docking station

Remote control

Wi-Fi

App support

Alexa or Google Home compatible

Auto-clean, spot mode, edge mode & max mode

Up to 120 min runtime

3.2kg

How Technology Has Influenced The Gambling And Casino Industry

A Brief History of Gambling and Casinos

The beginning of gambling games goes back thousands of years, with the earliest evidence going as far back as 2300 BC. As far as modern casino games go, we see the beginnings of roulette being played in Paris in 1796, and poker becoming very popular throughout the 1800s. In 1891, the very first slot machines, known as ‘one-armed bandits’, made their first appearance in New York, and soon after that gambling took off in a massive way all over the world!

In the early 90s some of the first online gambling companies were established and took the industry to a whole new level. Technology continues to improve the online industry, putting pressure on software developers to create new and exciting games all the time.

Mobile Apps and Their Influence

While online gambling was massively popular, a problem soon arose where players did not just want to play on their PCs and laptops at home but on their mobile phones too. This created massive opportunities in the market and software develops were soon making games that were mobile friendly! Now games can be played whether you’re on the train on your way to work or on the other side of the world, thus making these games far more accessible!

There are many games that offer offline versions too, where winnings can be checked out at a later stage, allowing players to play these games even without internet! Mobile apps have a truly massive influence over the industry at the moment, with more and more players turning to the convenience of mobile apps and online casinos instead of traditional casino establishments.

Technology and Security

In an industry such as this one, where large amounts of money are transferred from one player to the next, security is key! In brick and mortar casinos we have seen massive improvements in CCTV and surveillance systems, that have facial recognition and other features that allow casino security to keep their establishments as secure as possible.

Online casino’s security measures are even more important, as online casinos are at risk of hackers and fraudsters. Encryption is used to ensure that your financial and personal details are kept secure and do not fall into the wrong hands. Payment methods need to be protected whether you are using old school bank wire or modern versions like echecks. Technology has also played a major role in allowing online casinos to keep their games 100% fair by creating specialised algorithms.

Cryptocurrency’s Involvement

The Future of Gambling

Technology is moving at an incredibly rapid pace, so it is difficult to even predict what the next few months may have in store, let alone the next 5 years. However, it is safe to say that we should continue to see more online options, improved graphics and more interactive features. With the rise of virtual reality, it’s not unlikely that VR slots and casino games will become the next big thing, with a few 3D, virtual reality casinos already existing!

When it comes to gaming, you can also check which are the best payout casinos including betting and online casinos on the market today.

Career In The It Professional Industry

Introduction to IT Professional

The IT sector is said to be the quickest-growing and most dynamic industry in the world. Computers have become essential to everyone’s life and are used in every industry, such as education, communication, business, entertainment, construction, medicine, defense, etc. Information technology is used to develop marketing strategies for entrepreneurs and business people, accounting software for financial institutions, development of a database for efficient communication, resource management, customers, etc., development of tools and equipment for agriculture, defense, medicine, engineering, etc. The IT professional means Information Technology; therefore, any person associated with the computer world in any form can be said to be an IT professional in layperson’s terms.

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IT Professional – On-demand Jobs

In this field, technical support deals with PC, laptop repair and maintenance, installation and set up, configuration, etc.

Networking, here, professionals install networks and take care of the efficient functioning of these network systems.

Internet and website designing, here professionals design, develop and maintain websites and web pages.

Here, the experts develop and design programs for different sectors, such as operating systems, games, and word processors.

Database creation, here, the experts develop and design database software to update and manage various types of databases.

Software development, Here, experts develop software to manage different things, like production, resources, finances, etc.

One can learn these skills by joining professional courses or on-the-job training and experience; in most cases, an IT professional is a combination of both. But only learning these skills and getting certification does not guarantee success and prosperity in this field. Success in this field depends on a lot more other things, like making the right career decision- which tech area one should specialize in, which IT professional meaning area best suits one’s personality, which course, training program, and certification would be beneficial for the future, what type of career challenges would one face while opting for a particular area of specialization, which company to work for and how to plan one’s career.

Apart from this, one should analyze whether he is fit for a career in the IT professional industry. He should enter this field only if he possesses these traits and qualities. The features which are necessary for becoming a successful tech professional are:

Patience is one of the critical traits; the IT professional world is vast; IT professional tools require constant research, trial, and error to reach a particular solution. Therefore one needs to be patient with the people and equipment he works with. One should analyze the problem thoroughly before concluding and avoid hasty decisions and judgments.

He should have good communication skills. He should be understandable, simple, and crisp while communicating with different audiences. One should have the knowledge and experience to handle different types of people with different communication strategies.

There are constant changes and new developments in the IT professional definition field. One should be quick to adapt and should have the desire to learn about new technologies, software, and programs. One should keep oneself up to date.

An IT professional should be able to handle multiple tasks simultaneously; for example, if he is repairing a computer, he may have to take care of both the hardware and software problems. He might have learned about a new version of a software or device at the same time to solve the problem efficiently.

One should have the quality of problem-solving. Sometimes, especially in networking, software, and program development, one may face problems he has not dealt with before. At that time, he must apply his problem-solving principles, techniques, and technical knowledge acquired through experience and research.

One of the essential traits that one should possess is that a tech professional should be passionate about his work, should enjoy his work, should be ready to learn more and more about the field, and should be able to put this knowledge into practice.

IT professionals must remember that the IT industry keeps changing with the change in client and customer requirements. Therefore the tech professional needs to keep updated with the latest IT professional, meaning developments and technology versions. He has to be a good researcher and learner to develop his own knowledge base and use them practically in the field. The internet is one of the best tools to enhance one’s skills and knowledge, besides books, journals, magazines, software, and training programs organized by various institutes and renowned experts. He was taking into account his situations and circumstances.

In today’s competitive world, the role of the IT professional is vital. Qualified, capable, and knowledgeable professionals are required in every sector. Nowadays, IT or information system (IS) is used vastly in various fields, such as production, communication, defense, banking, business, and even for personal use such as mobiles, laptops, learning through internet courses, etc. As Information Technology is used everywhere, it isn’t easy to differentiate from other fields.

The only difference is the type of IS used in different sectors, such as entrepreneurs using IS systems developed for resource management and marketing, banking and accounting sectors utilizing IS set for accounting, etc. Due to its versatility, a tech professional should be proficient in networking, programming, database management, etc. In addition to this, he knows how to fix a computer, develop software, and should be able to create things like CAM, CAD, MIS, etc.

But when dealing with a technical person, you will need to go into the technicalities of the program or software. Good communication skill helps develop long-term and healthy client relations. To become a successful and efficient IT professional, one must value time. In IT, one needs to do many things quickly; time management is very important. The best way to do this making a priority list of all the work you need to do; this list should also have details about the approximate time it would take to finish each task; this will help you plan your day better. In other words, one should be an efficient organizer and manager.

Another quality that a competent tech professional needs to develop is a professional attitude and nature. The first impression is the last; therefore, you should dress smartly; if your employee or clients prefer a dress code, stick to this dress code. Secondly, be punctual in everything you do. Reach on time or a little early to the office or for meetings with the client. Finish your work before the deadlines. This will give the impression that you are dedicated to your work and take your work seriously. Thirdly stick to the working hours assigned by your employee; for example, if your office hours are ten in the morning to six in the evening, reach the office before ten and leave after six.

Successful and proficient tech professional has their values and set principles; their professionalism does not end with attaining higher technical knowledge and skills and earning a hefty pay package; it is also about their duties and responsibility towards society. It uses one’s skills and knowledge for the welfare of society and brings about a positive, fruitful change in the world. People into anti-social activities like hacking are involved in fraud by developing fraudulent software, programs, and websites to cheat people or viruses.

The IT professional definition sector has grown drastically, with many areas to work for. The need for trained, proficient IT professionals is also increasing daily. To succeed in this field, one must have the right attitude, aptitude, traits, qualifications, certification, and training. Apart from this, one needs to possess specific innate skills such as good communication, dedication to learning, problem-solving ability, and quality to make effective decisions; One should have a sense of passion for this field and its work. He should have the right attitude and approach towards his work.

He should be able to accept every challenge that comes his way. And should be willing to solve these problems efficiently and quickly. If he does not possess adequate knowledge about a particular situation, he should be ready to look for solutions from other sources. He should keep himself updated with all the latest versions, software, and details in the IT professional definition industry to efficiently and quickly troubleshoot problems. He should possess excellent communication skills to represent himself and his work.

He should be able to develop a long-term and positive, healthy relationship with his clients and colleagues to build a respectable position in the organization. He should possess excellent time management qualities, be punctual, and be a good manager, organizer, and planner. He should be able to finish his work within deadlines efficiently. A successful tech professional works with his set values and principles. Works for the welfare of society, with a positive mind frame to benefit humanity. His work should be for the progress of humankind and not for damage or destruction. He should possess strong professional ethics.

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